Bot Control
Auto-reply only to 4★ / 5★ reviews. Brand-safe tone.
Auto-reply
Enable replies for 4★/5★ (when Live mode is on).
Mode
Draft mode generates replies but does not post them.
Stars
Hard rule. Not editable.
Reply only to 4★ & 5★
Guardrails (hard rules)
- Always positive about Vivo, all locations, and staff
- Never defensive, sarcastic, or argumentative
- Refuse: ownership/internal matters, legal disputes, rumors/scandals
- Never discuss named individuals
- All replies logged for audit
Next: wire real GBP sync to pull all Vivo locations + reviews into metrics.
Smart Metrics
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Total reviews
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Average rating
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Replies sent
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Reply rate
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Latest reviews
No review data yet.
Connection Status
OAuth + token status
Token path
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OAuth redirect
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Client secret
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